SOLUTIONS


Acuity-based service suite to ensure the right care at the right time

Where Tech Meets Touch

CST’s monitoring platform is product-agnostic. As tech continues to evolve, human touch will continue to play a critical role in driving patient/member engagement and compliance. CST’s proven monitoring model utilizes reliable and user-friendly tech as a conduit to reach patients/members at home and on-the-go. Through an acuity-based service suite, CST works with payers and providers to deploy the right solution at the right time to maximize outcomes and ROI.

Core Solutions

In-Home PERS

Landline or cellular medical alert systems

Mobile PERS

GPS-enabled device that works across the United States

Senior Living Safety System

Enhanced alternative to traditional pull-cord systems

Medication Management

Medication reminders and monitored dispensing devices

PERSPlus

Proven solution to increase engagement, satisfaction, and address social determinants of health

Telemonitoring

In-home vital sign monitoring

Social Work Services

Triage, support services, and loneliness/isolation outreach

PERSPlus

* Most Popular Service *

Outcomes-based pre and post-acute care solution leveraging simple tech and high touch monitoring.

  • 24/7 monitoring by CST’s Care Center
  • Mobile or in-home PERS device serves as tech conduit
  • Turnkey disease-state specific and individualized monitoring protocols
  • Proactive outreach by CST’s BSWs and MSWs to coordinate care
  • Follow-up PCP appointment scheduling and ongoing preventive care compliance
  • Wellness coaching and non-utilization outreach
  • Loneliness and social isolation calling services and outreach
  • Robust reporting, escalation, and data
  • Assistance with scaling HEDIS measure outreach campaigns
  • Real-time alerts and intervention to prevent ED utilization and assist with care transitions

Social Work Services

24/7 access to BSWs and MSWs via a university-endorsed remote social work model.

  • CST’s 24/7 Care Center team of BSWs and MSWs can be utilized far beyond monitoring devices
  • Triage and support services
  • Loneliness/Isolations calls
  • Assistance with scaling social determinants of health and behavioral health efforts
  • Pre-survey calling
  • Wellness coaching
  • Appointment scheduling and reminders

Mobile PERS

Push-button on-the-go access to help 24/7.

  • 24/7 monitoring by CST’s Care Center
  • Cellular communication that works across the United States
  • No landline or cellphone needed
  • Individualized protocols and escalation
  • Unlimited emergent and non-emergent utilization
  • Lightweight and water-resistant neck pendant or silicon wrist wearable options
  • Speaker and microphone built into button for easy hands-free communication
  • Automatic fall detection available
  • Built-in GPS and geofencing available

Senior Living Safety System

Enhanced alternative to traditional pull-cord systems.

  • 24/7 monitoring by CST’s Care Center
  • Property-wide wireless coverage
  • IP-based central panel with cellular backup
  • Individual lightweight and water-resistant neck pendant or silicon wrist wearables
  • Customizable protocols and reporting
  • Additional devices like wall buttons and monitored smoke detectors available

Telemonitoring (aka RPM)

In-home vital sign monitoring via Bluetooth enabled peripheral devices.

  • Bluetooth peripheral devices which measure blood pressure, weight, glucose, pulse, and SpO2
  • Clinically developed protocols and decision trees
  • Flexible kits and engagement materials
  • Tech only and tech plus monitoring options
  • Cellular hub with no need for landline service
  • Platform with tailored reporting and escalation
  • Turnkey disease-state specific protocols

In-Home PERS

Push-button access to help at home 24/7.

  • 24/7 monitoring by CST’s Care Center
  • Landline or cellular medical alert system options
  • Individualized protocols and escalation
  • Unlimited emergent and non-emergent utilization
  • Lightweight and water-resistant neck pendant or silicon wrist wearable options
  • Automatic fall-detection available
  • No landline or cellphone needed for cellular service

Medication Management Systems

Monitored medication dispensers to drive patient compliance.

  • CST’s Care Center can provide medication reminder calls across all its solutions
  • Device holds up to 28 consecutive doses of medication and can dispense 1 to 4 times each day (depending on individualized protocol)
  • Each dispensing compartment can hold up to nine M&M size pills
  • Audible alarm and flashing red light during dispensing
  • Landline and cellular options available
  • Dispensing schedule can be updated at any time