SOLUTIONS


Acuity-based service suite to ensure the right care at the right time

Where Tech Meets Touch

CST’s monitoring platform is product-agnostic. As tech continues to evolve, human touch will continue to play a critical role in driving patient/member engagement and compliance. CST’s proven monitoring model utilizes reliable and user-friendly tech as a conduit to reach patients/members at home and on-the-go. Through an acuity-based service suite, CST works with payers and providers to deploy the right solution at the right time to maximize outcomes and ROI.

Core Solutions

In-Home PERS

Landline or cellular medical alert systems

Mobile PERS

GPS-enabled device that works across the United States

Senior Living Safety System

Enhanced alternative to traditional pull-cord systems

Medication Management

Medication reminders and monitored dispensing devices

PERSPlus

Proven solution to increase engagement, satisfaction, and address social determinants of health

Social Work Services

Triage, support services, and loneliness/isolation outreach

PERSPlus

* Most Popular Service *

Outcomes-based pre and post-acute care solution leveraging simple tech and high touch monitoring.

  • 24/7 monitoring by CST’s Care Center
  • Mobile or in-home PERS device serves as tech conduit
  • Turnkey disease-state specific and individualized monitoring protocols
  • Proactive outreach by CST’s BSWs and MSWs to coordinate care
  • Follow-up PCP appointment scheduling and ongoing preventive care compliance
  • Wellness coaching and non-utilization outreach
  • Loneliness and social isolation calling services and outreach
  • Robust reporting, escalation, and data
  • Assistance with scaling HEDIS measure outreach campaigns
  • Real-time alerts and intervention to prevent ED utilization and assist with care transitions

Social Work Services

24/7 access to BSWs and MSWs via a university-endorsed remote social work model.

  • CST’s 24/7 Care Center team of BSWs and MSWs can be utilized far beyond monitoring devices
  • Triage and support services
  • Loneliness/Isolations calls
  • Assistance with scaling social determinants of health and behavioral health efforts
  • Pre-survey calling
  • Wellness coaching
  • Appointment scheduling and reminders

Mobile PERS

Push-button on-the-go access to help 24/7.

  • 24/7 monitoring by CST’s Care Center
  • Cellular communication that works across the United States
  • No landline or cellphone needed
  • Individualized protocols and escalation
  • Unlimited emergent and non-emergent utilization
  • Lightweight and water-resistant neck pendant or silicon wrist wearable options
  • Speaker and microphone built into button for easy hands-free communication
  • Automatic fall detection available
  • Built-in GPS and geofencing available

Senior Living Safety System

Enhanced alternative to traditional pull-cord systems.

  • 24/7 monitoring by CST’s Care Center
  • Property-wide wireless coverage
  • IP-based central panel with cellular backup
  • Individual lightweight and water-resistant neck pendant or silicon wrist wearables
  • Customizable protocols and reporting
  • Additional devices like wall buttons and monitored smoke detectors available

Telemonitoring (aka RPM)

In-home vital sign monitoring via Bluetooth enabled peripheral devices.

  • Bluetooth peripheral devices which measure blood pressure, weight, glucose, pulse, and SpO2
  • Clinically developed protocols and decision trees
  • Flexible kits and engagement materials
  • Tech only and tech plus monitoring options
  • Cellular hub with no need for landline service
  • Platform with tailored reporting and escalation
  • Turnkey disease-state specific protocols

In-Home PERS

Push-button access to help at home 24/7.

  • 24/7 monitoring by CST’s Care Center
  • Landline or cellular medical alert system options
  • Individualized protocols and escalation
  • Unlimited emergent and non-emergent utilization
  • Lightweight and water-resistant neck pendant or silicon wrist wearable options
  • Automatic fall-detection available
  • No landline or cellphone needed for cellular service

Medication Management Systems

Monitored medication dispensers to drive patient compliance.

  • CST’s Care Center can provide medication reminder calls across all its solutions
  • Device holds up to 28 consecutive doses of medication and can dispense 1 to 4 times each day (depending on individualized protocol)
  • Each dispensing compartment can hold up to nine M&M size pills
  • Audible alarm and flashing red light during dispensing
  • Landline and cellular options available
  • Dispensing schedule can be updated at any time