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Best Buy Health is pleased to announce the acquisition of Critical Signal Technologies, CST.
At Best Buy, our purpose is to enrich lives through technology by addressing key human needs. Through Best Buy Health, we enable older adults to live in their homes longer, give their caregivers peace of mind, and help reduce their health care costs. We believe that the combination of technology and our human ‘touch,’ provided through the ability to access and engage people where they live, is a highly relevant and differentiated proposition.
Building on the acquisition of GreatCall in the fall of 2018, we are excited to expand our capabilities and support the growth of our health business with the addition of senior-focused health services company Critical Signal Technologies (CST). We believe we can do more for this population, by joining forces — combining our services, products, and expertise to scale and expand our impact.
CST has approximately 100,000 subscribers, some of whom access CST’s services as a supplemental benefit under their Medicare Advantage plan. Working with Medicare Advantage plans allows the commercial team to engage with insurers and build our service into their programs. This helps improve plan member experience and save on healthcare costs.
We are excited about the potential of combining CST’s services and relationships with those of GreatCall to help bring compelling solutions to more customers and grow our commercial business. Together, they complement our existing capabilities, including Geek Squad and In-Home Advisors, to better serve older adults in their homes as well as the payers and providers who support them.