Care Center

A Care Center NOT a Call CenterBest-In-Class Platform

Care Center Team

Team led by three MSWs with more than 50 years of combined experience

Certifications

Onsite classroom and full-time trainer, with 7 levels of certification

Social Work

Ability for BSWs and MSWs to earn social work licensure in Michigan

Our skillsWho We Help

Health Plan Payers

Certified Home Health Agencies

Senior Housing Properties

Hospitals

Health System & Integrated Delivery Networks

Hospice Agencies & Skilled Nursing Facilities

Personalized

  • Personalized monitoring protocols on macro and micro levels

Real Time Analytics

  • Detailed reporting and data analytics for all patient interactions

Bilingual Staff Available

  • Live Spanish and English speaking reps available 24/7

HIPPA Compliant

  • Onsite HIPAA Compliance Officer and extensive privacy training

Professional Training

  • On premise training resource room with full time on-site trained

We Never Go Down

  • All Care Center locations are complete with back-up power supply and generators, providing uninterrupted service