We have been addressing social determinants of health since 2006

Founder's Story

100K+ Individuals

1,500 Payers

900 Providers

350 Properties

50 States

Our Story

Critical Signal Technologies, Inc. (CST) is a health services company with an innovative approach to remote patient monitoring. CST helps patients live independently, avoid unnecessary hospital visits, manage chronic disease, and coordinate care. CST has a 40 year history in the industry, which has helped it build turnkey solutions to increase patient engagement and improve care outcomes. More than 98% of CST’s business is comprised of direct referrals from physicians, nurses, case managers, physical therapists, and senior housing property managers.

CST’s service suite includes personal emergency response systems, wellness concierge on-call, readmission management solutions, chronic disease management, wellness coaching, next-generation senior housing pull cords, telehealth, and social work. CST is proud to be affiliated with social work schools throughout Michigan for both undergraduate and graduate programs. Additionally, CST has been recognized with numerous awards for its high level of service.

  •  - 2006

    CST is founded by Jeffery Prough on a mission that remains in effect today: empower older adults, people with disabilities and those battling chronic illness to live independently, with dignity. With a clear vision to deliver on this mission through healthcare B2G and B2B partnerships, CST formalizes a managed care strategy.

  •  - 2007

    CST earns the designation, which remains in effect today, of Preferred Personal Emergency Response System (PERS) Vendor for the National Association of Area Agencies on Aging (n4a). During this time, CST begins the process to obtain formal Medicaid licensure with an official NPI ID and multiple taxonomies.

  •  - 2008

    CST launches a new monitoring solution designed for senior living properties, which currently serves more than 30,000 residents. CST also begins a three-year grant project for in-home vital sign monitoring with the Alaska Federal Health Partnership, which ultimately generates a 15x ROI.